AGPAL & QIP
1/20 Railway Terrace,
Milton QLD 4064
Call: 1300 362 111
When a patient believes an experience with the health system is good or bad, it is worth bringing this feedback to the attention of those in charge. Nothing is quite as affirming as hearing that the action has prompted a tangible response as a result of patient experiences.
During this session, Michael Greco will demonstrate the effectiveness of patient-centred care as a tool to alter the specific care of individuals. Tailoring the care while engaging, being responsive to, and listening to patients is designed to improve the overall patient experience.
Patients are key to the success of their health so be sure to join Michael to discover how your team can provide improved patient-centred care.
Assoc. Professor Michael Greco (PhD, BTheol., Grad.Dip.Teach, GAICD) is CEO of Client-Focused Evaluations Program (CFEP Surveys) which has offices in Australia and the United Kingdom. He is also the founder and CEO of Patient Opinion Australia which is not-for-profit public online platform for patient feedback.
Michael is a Board Director for a number of not-for-profit organisations including General Practice Queensland (now CheckUP Australia) and Health Leaders Australia (HLA). He is an associate professor at the School of Medicine, Griffith University and holds an honorary senior research fellow post at the School of Medicine, University of Exeter, United Kingdom.